Terms of Service
Terms of Service for Card King
Last Updated: 10 September 2025
Welcome to Card King (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website www.cardking.co.za (the “Site”) and any purchases or services provided through our online store, hosted on Shopify Inc. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.
1. General Conditions
- Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use our Site or make purchases. By using our Site, you confirm that you meet these requirements.
- Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
- Accuracy of Information: You agree to provide accurate, current, and complete information during registration, checkout, or when contacting us.
- Prohibited Uses: You may not use our Site for any unlawful purpose, to violate any laws, or to engage in activities that interfere with the Site’s functionality, such as transmitting viruses or attempting to hack the Site.
- Product Availability: All products listed on our Site are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
- Pricing: Prices are displayed in South African Rand (ZAR) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. In the event of a pricing error, we may cancel or refuse orders placed at the incorrect price.
- Product Descriptions: We strive to ensure product descriptions and images are accurate but do not guarantee that all details (e.g., colors, sizes) are error-free. Products may vary slightly from their depictions.
- Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or reject your order for any reason, including stock unavailability or suspected fraud. If we cancel an order, we will notify you and issue a refund for any payments made.
- Payment Methods: We accept payments through secure payment gateways (e.g., PayFast, Stripe) as listed at checkout. You agree to provide valid payment information.
- Payment Processing: Payments are processed securely through Shopify and its third-party payment processors. We do not store your payment information on our servers.
- Currency and Taxes: All transactions are processed in ZAR. You are responsible for any additional taxes, duties, or fees imposed by your jurisdiction, particularly for international orders.
- Shipping Policy: Please refer to our Shipping Page for details on shipping rates, delivery times, and policies.
- Delivery Risks: Risk of loss or damage to products passes to you upon delivery. If your order is lost or damaged during shipping, please contact us at nick@cardking.co.za to resolve the issue.
- International Orders: For international customers, you are responsible for customs duties, taxes, and compliance with local laws.
- Return Policy: Please refer to our Returns & Refunds Page for details on our return and refund process.
- Consumer Protection: In accordance with the South African Consumer Protection Act (CPA), you may return goods within 7 days of receipt for a refund or exchange if the goods are defective or not as described, subject to certain conditions. Additional return rights may apply based on your jurisdiction.
- Ownership: All content on our Site, including text, images, logos, and designs, is owned by Card King or our licensors and is protected by copyright, trademark, and other intellectual property laws.
- Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes. You may not reproduce, distribute, or modify our content without prior written consent.
- Submissions: If you submit reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for marketing or operational purposes.
- Content Standards: You agree not to submit content that is unlawful, defamatory, offensive, or infringes on third-party rights.
- To the fullest extent permitted by law, Card King and its affiliates, employees, or agents shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products, including loss of profits, data, or goodwill.
- We do not guarantee that our Site will be uninterrupted, secure, or error-free.
You agree to indemnify and hold Card King, its affiliates, and employees harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of our Site.
10. Termination
We reserve the right to terminate or suspend your access to the Site at our discretion, without notice, for conduct that violates these Terms or is harmful to our business or other users.
11. Governing Law
These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts in Cape Town, South Africa.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated Terms will be posted on this page with the “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the revised Terms.
13. Force Majeure
We are not liable for delays or failures to perform our obligations under these Terms due to events beyond our reasonable control, such as natural disasters, strikes, or government actions.
14. Shopify Platform
Our store is hosted on Shopify Inc., which provides the e-commerce platform for our Site. Your use of our Site is also subject to Shopify’s Terms of Service, available at https://www.shopify.com/legal/terms.